Customer Service Associate (Remote)
Basic Job Information
Job Position: Customer Service Associate (Remote)
Published on: Sep 12, 2025
Vacancy: 3
Employment Type: Casual
Experience: No experience needed
Work Arrangement: On-site Only
Salary: K29 per hour
Notes: This job post is for testing purposes. Not an active hiring notice.
Application Deadline: Dec 30, 2026
Job Category: Retail and customer services
Job Description
As a Customer Service Associate, you will be the first point of contact for our customers. This is a remote role offering flexible shifts, perfect for those who value work-life balance.
Key Responsibilities
Handle incoming calls, emails, and live chat inquiries
Resolve customer issues professionally and promptly
Maintain accurate records of customer interactions
Collaborate with other departments for complex issues
Provide feedback to improve customer experience
Requirements & Skills
High school diploma or equivalent
6 months+ customer service experience
Familiarity with CRM systems like Zendesk or Freshdesk is a plus
Benefits
Remote work flexibility
Internet stipend
Weekly wellness sessions
Career growth opportunities
